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Effective Date: May 29, 2025.
This Privacy Policy describes chani.com’s (“CHANI”) practices regarding information we collect about you and the choices available to you regarding such information. For purposes of this Privacy Policy, unless otherwise stated, “information” or “personal information” means information relating to an identified or identifiable individual.
This Privacy Policy applies to information we collect where we control the purposes and means of processing, specifically information we collect through any of our websites, apps, emails, or other online services that link to this Privacy Policy (the “Service”) or other sources identified below. Please note that your use of the Service is subject to our Terms of Service.
This Privacy Policy does not apply to:
See additional disclosures if you live in the following regions:
For our contact details, see the Contact Us section below.
This section describes the information we collect and how we collect it.
Information You Provide through the Service.
When you use the Service, you may be asked to provide information to us, such as when you create an account, make a purchase, sign up for our newsletters, participate in a promotion, respond to our surveys, or contact support. The categories of information we collect in this context include:
Please do not provide any information that we do not request.
Information from Your Browser or Device.
When you use the Service, we and third parties we work with automatically collect information from your browser or device. The categories of information we automatically collect in this context include:
This information is automatically collected through cookies and other tracking technologies incorporated into our Service, as described below:
We use these tracking technologies for a variety of purposes, such as to help make our Service work, personalize your browsing experience, prevent fraud and assist with security, and perform measurement and analytics.
To exercise choice around tracking technologies, see Your Privacy Choices below.
Information from Other Sources.
We also collect information from other sources. The categories of other sources from which we collect information include:
Information We Infer.
We infer new information from other information we collect, including to generate information about your likely preferences or other characteristics.
Sensitive Information.
Some of the information we collect may be considered sensitive under applicable law. See additional disclosures in your region for details.
Our purposes for collecting and using information include:
To exercise choice around our collection and use, see Your Privacy Choices below.
We disclose the information we collect for the purposes described in this Privacy Policy. The categories of persons to whom we disclose information include:
To exercise choice around our disclosures, see Your Privacy Choices below.
Our Service may link to, or be incorporated into, websites and online services controlled by third parties, such as Shopify. In addition, we may integrate technologies into our Service, including those disclosed in the Collection section above, controlled by third parties. Except where third parties act as our service providers, they, and not us, control the purposes and means of processing any information they collect from you, and you should contact them directly to address any concerns you have about their processing. Third party data practices are subject to their own policies and disclosures, including what information they collect, your choices, and whether they store information in the U.S. or elsewhere. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.
Personal information collected by Shopify.
When you visit the Shopify Site, Shopify automatically collects certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Shopify Site, Shopify collects information about the individual web pages or products that you view, what websites or search terms referred you to the Shopify Site, and information about how you interact with the Site. We refer to this automatically collected information as “Shopify Device Information.” Shopify Device Information is shared back with us.
Additionally, when you make a purchase or attempt to purchase through the Shopify Site, Shopify collects, and shares with us, certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Shopify Order Information.”
How Shopify uses your personal information.
We use the Shopify Order Information that we collect generally to fulfill any orders placed through the Shopify Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to communicate with you, screen for potential risk or fraud, advertising relating to our products, and to generally improve and optimize the Service.
How Shopify shares your personal information.
We use Shopify to power our online store – you can read more about how Shopify shares your Personal Data here: https://www.shopify.com/legal/privacy.
This section describes the choices available to you regarding your information.
Communications.
You can opt-out of receiving certain communications from us as follows:
Accounts.
If you have an account with us, you can delete your account through your account settings. We will address your request in accordance with our data retention practices.
Browser and Device Controls.
Region-Specific Choice.
See additional disclosures regarding your rights to exercise choice if you live in the following regions:
The Service is not directed toward children under 13 years old, and we do not knowingly collect personal information (as that term is defined by the U.S. Children’s Online Privacy Protection Act, or “COPPA”) from children. If you are a parent or guardian and believe we have collected personal information from children, please contact us as set out in the Contact Us section below. We will delete the personal information in accordance with COPPA.
We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Please note that transmission via the internet is not completely secure and we cannot guarantee the security of information about you.
We retain information for the length of time that is reasonably necessary for the purpose for which it was collected, and as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
We are based in the U.S. If you are located outside the U.S., please be aware that your information may be transferred to and processed in the U.S. or another country where we operate. Where required by applicable law, we will provide appropriate safeguards for data transfers.
We reserve the right to revise and reissue this Privacy Policy at any time. Any changes will be effective immediately upon posting of the revised Privacy Policy. Your continued use of our Service indicates your consent to the Privacy Policy then posted. If the changes are material, we may provide additional notice to you, such as through email or prominent notice on the Service.
The controller under this Privacy Policy is:
Chani Nicholas Incorporated
12405 Venice Blvd. #422
Los Angeles, CA 90066
You may email us at info@chani.com.
If you have questions about our practices regarding your information or have trouble accessing this Privacy Policy, please contact us at the postal address or email address above. To exercise choice available to you, please use the designated methods listed in this Privacy Policy.
California.
Notice at Collection
For residents of California, at or before the time of collection of your personal information, you have the right to receive notice of our data practices. Our data practices are as follows:
Requests
You have the right to exercise choice over your personal information as follows:
These rights are verifiable rights, meaning that we need to verify your identity before fulfilling them. To exercise any of these rights, submit a request to info@chani.com. We will confirm receipt of and respond to your request consistent with applicable law. To verify your identity, we may require you to confirm receipt of an email sent to an email address that matches our records, provide us with details relating to your history with us, or provide additional information. If we cannot verify your identity, we may deny your request in accordance with applicable law.
Your rights are subject to exceptions and our retention practices. You have the right not to be discriminated against for exercising any of your rights. To the extent permitted by law, rights requests must be exercised through the applicable designated method listed above. You may make a rights request using an authorized agent. Except for rights requests made by opt-out preference signal, we will require written and signed proof of the agent’s permission to do so and we may verify your identity directly with you.
Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Jersey, New Hampshire, Oregon, Texas, Utah, and Virginia.
Data Practices
For residents of Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia, our practices regarding the collection, use, disclosure, and retention of your personal data are set out in the main Privacy Policy above.
We do not sell or share your personal information as those terms are defined under applicable law. We do not process personal data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers.
Some of the personal data we collect may be considered sensitive personal data under applicable law. We collect sensitive personal data with your consent.
Requests
You have the right to exercise choice over your personal data as follows:
If you are an Oregon resident, you also have the right to obtain a list of the specific third parties to which we have disclosed personal data.
If you are a Delaware resident, you also have the right to obtain a list of categories of third parties to which we have disclosed your personal data.
These rights are verifiable rights, meaning that we need to verify your identity before fulfilling them. To exercise any of these rights, submit a request to info@chani.com (specifying the rights you wish to exercise). We will confirm receipt of and respond to your request consistent with applicable law. To verify your identity, we may require you to confirm receipt of an email sent to an email address that matches our records, provide us with details relating to your history with us, or provide additional information. If we cannot verify your identity, we may deny your request in accordance with applicable law.
Your rights are subject to exceptions and our retention practices. You have the right not to be discriminated against for exercising any of your rights. To the extent permitted by law, rights requests must be exercised through the applicable designated method listed above. You may make a rights request using an authorized agent. Except for rights requests made by opt-out preference signal, we will require written and signed proof of the agent’s permission to do so and we may verify your identity directly with you.
You have the right to appeal our decision in response to your request. To appeal, please write us at the email or postal address set out in the Contact Us section above and specify what you wish to appeal. We will review and respond to your appeal in accordance with applicable law. If we deny your appeal, you may submit a complaint to your Attorney General as follows:
Nevada
We do not sell your information as defined under Nevada law.
Data Practices
For individuals located in the European Economic Area, Switzerland, or the United Kingdom, our practices regarding the collection, use, disclosure, and retention of your personal data are set out in the main Privacy Policy above.
Lawful Basis for Processing
Data protection laws in your region require a “lawful basis” for processing personal data. Our lawful bases include where: (a) you have given consent to the processing for one or more specific purposes, either to us or to our service providers or partners; (b) processing is necessary for the performance of a contract with you; (c) processing is necessary for compliance with a legal obligation; or (d) processing is necessary for the purposes of the legitimate interests pursued by us or a third party, and your interests and fundamental rights and freedoms do not override those interests. Where applicable, we will transfer your personal data to third countries subject to appropriate safeguards, such as standard contractual clauses.
Requests
You have the right to access, rectify, or erase any personal data we have collected about you. You also have the right to data portability and the right to restrict or object to our processing of personal data we have collected about you. In addition, you have the right to ask us not to process your personal data (or provide it to third parties to process) for marketing purposes or purposes materially different than for which it was originally collected or subsequently authorized by you. You may withdraw your consent at any time for any data processing we do based on consent you have provided to us.
To exercise any of these rights, submit a request to info@chani.com (specifying the right(s) you wish to exercise).
Complaints
You also have the right to lodge a complaint with the data protection regulator in your jurisdiction.
